US consumers report ‘tip fatigue’ and feelings of ’emotional blackmail’ at checkouts; however, advice consistently tilts across the board.
Stress amid high inflation and cost-of-living rises among consumers has been echoed in reports showing “tilt fatigue”, but that hasn’t stopped how often customers are tilting
According to point-of-sale platform Toast, 48% of transactions at quick service restaurants on its platform included a tip in the form of a card or digital payment in the fourth quarter of 2022, an increase of approximately 11% from the first quarter of 2020. .
Additionally, Business Insider spoke with payment platform Block (formerly Square), which revealed that tips at full-service restaurants increased 16.5%, while gratuities increased 15.86% at restaurants of quick service in Q4 2022. This was compared to the same. time period in 2021. The data represented all tips received, not just self-service kiosks.
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