Amazon will pay $5.8 million to spy on customers through its ring cameras
Employees, contractors and hackers illegally watched videos of Ring customers.
for Matthew Humphries
PCMag.com
Excerpts:
Amazon agreed to pay a $5.8 million settlement after the Federal Trade Commission found it was illegally spying on customers and failed to stop hackers from taking control of users’ Ring cameras.
An FTC investigation(Opens in a new window) concluded that Ring, which Amazon acquired in 2018, had compromised its customers’ privacy “by allowing any employee or contractor to access consumers’ private videos and by failing to implement basic privacy and security protections.”
Ring’s violation of user privacy occurred on several fronts. Ring users likely didn’t know the company had been using their videos to “improve and develop the product” because Ring buried that information in its Terms of Service and Privacy Policy. It meant that customer videos were used to train algorithms, but were also viewed by Ring employees and contractors.
The FTC found that a Ring employee had watched thousands of videos of female customers in their bedrooms and bathrooms over several months. The employee in question was only stopped when another employee discovered what he was doing.
Ring could not determine whether other employees had similarly violated users’ privacy because the company did not monitor employee access to the videos.
Read the full article at PCMag.com.
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Published on June 1, 2023
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