A hotel in Kyoto, Japan, has sparked controversy after canceling an Israeli tourist's reservation over alleged war crimes. The tourist received a message from a Hotel Material employee saying that the June booking had been canceled in response to the ongoing conflict in Gaza. The message suggested that the hotel could not accept bookings from individuals believed to have ties to the Israeli military.
The reason behind the employee's assumption of the tourist's connection to the Israeli military remains unclear. The tourist, after receiving the message, lodged a complaint with the Israeli embassy in Tokyo and secured accommodation at another hotel in Kyoto, continuing his trip as planned.
The Israeli embassy in Tokyo accused the hotel of clear discrimination when news of the incident went viral. The hotel, which has not yet commented on the matter, was also reprimanded by the Kyoto city government. The city government accused the hotel of violating Japan's Hotel Business Act, which regulates the hospitality industry.
A representative of the Kyoto City Government expressed its commitment to provide safe, secure and quality accommodation for citizens and travelers. They also mentioned that they would strictly respond to situations that deviate from this rule.
Ido Bromberg, a political counselor at the Israeli embassy, ​​clarified that the person who sent the messages was a low-level employee of the hotel, not a senior official. The embassy has filed a formal complaint with the Japanese government, but Bromberg stressed there is no ill will between the two nations.
Bromberg expressed the hope that the hotel will take the necessary steps to prevent similar incidents in the future. He also noted that Japan is a popular destination for Israeli tourists, with a direct flight operated by Israel's national carrier, El Al, connecting Tokyo and Tel Aviv.
The Israeli embassy has stated that while it would appreciate an apology from the hotel, it will not take legal action over the incident. This incident follows a violent terrorist attack in Israel by Hamas militants, which resulted in more than 1,200 deaths, and the subsequent military offensives in Gaza.
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